Refund Policy

We want you to love your purchase! If you're not completely satisfied, we’re here to help.

Eligibility for Refunds

Items must be returned within 30 days of delivery.

Items must be unused, unwashed, and in original condition with tags attached.

Sale or clearance items are non-refundable unless defective.

Contact our support team at sexyh24store@gmail.com with your order number and reason for return.

Once approved, we’ll provide return instructions.

Refunds will be issued to your original payment method within [5–10 business days] after we receive the item.

Original shipping fees are non-refundable.

Return shipping is the customer’s responsibility unless the item is defective or incorrect.

If you'd like a different size or color, please place a new order and return the original item for a refund.

If you received a damaged or wrong item, please contact us within 48 hours of delivery. We’ll make it right!